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Klarity Health is a cash-pay telehealth marketplace, not a medical group: it connects you with independent licensed prescribers for ADHD evaluation and care. Initial ADHD evaluations typically cost $100 to $150 depending on the provider you choose, follow-ups run about $59, and there is no subscription and no insurance accepted. Stimulant treatment is possible through clinicians on the platform, but it is always provider- and state-dependent – every prescriber exercises independent clinical judgment and may decline to prescribe.
That distinction is the whole story with Klarity, and it is why the platform earns an 8.8/10 and the #4 spot in our ADHD telehealth roster. It has the best consumer ratings and the lowest entry price of any provider we evaluated, paired with a structural trade-off: because Klarity is a directory of independent clinicians rather than a single medical group, your experience depends heavily on which provider you pick. Here is how the model actually works, what it costs, and how its reputation holds up under scrutiny.
Regulatory note (verified June 2026): As of June 2026, DEA-registered telehealth providers can legally prescribe ADHD medications – including Schedule II stimulants like Adderall and Vyvanse – without a prior in-person visit, under temporary federal flexibilities extended through December 31, 2026. A permanent DEA rule is pending, and state laws and individual platform policies may be stricter.
What Klarity is – and what it isn’t
Klarity Health Inc. was founded in 2020 and is based in California. Its website is helloklarity.com, and the easiest way to understand it is as a booking and payment layer sitting on top of a network of independent licensed prescribers – psychiatrists, psychiatric nurse practitioners, and other clinicians who treat ADHD among other conditions.
Klarity is not the medical group. It does not employ a centralized clinical team that follows one protocol, and it does not make treatment decisions. You browse providers licensed in your state, compare their backgrounds and fees, and choose who to see. The clinician you select then conducts your evaluation and makes their own independent decision about diagnosis and treatment.
This matters in both directions. On the plus side, you get genuine choice: if you want a prescriber with a specific specialty, background, or communication style, you can pick one, and you can switch providers without leaving the platform. On the minus side, there is no single accountable medical organization standing behind your care. Visit quality, prescribing philosophy, and responsiveness all vary clinician by clinician, and the BBB complaint themes we cover below mostly trace back to that variability.
One thing Klarity is explicitly not: a shortcut to a particular medication. The marketplace’s own terms prohibit prescribing-by-request, and no outcome is promised. If you arrive expecting a specific prescription, you are misreading what this platform – and frankly, any legitimate telehealth platform – is allowed to be.
How it works
1. Choose your provider
You filter the marketplace by state, condition, and price. Each provider sets their own evaluation fee, which is why initial ADHD visits range from roughly $100 to $150 rather than carrying one flat price. You book directly with the clinician you select.
2. Complete your evaluation
The initial visit is a clinical ADHD evaluation conducted by video, covering your history, symptoms, and prior treatment. This is a real diagnostic appointment, not a questionnaire-and-checkout flow. Depending on your state, some prescriptions may also require in-person elements – certain states layer their own rules on top of the federal telehealth flexibilities described above.
3. Treatment decision and follow-up
If your provider concludes that ADHD treatment is appropriate, they decide what to prescribe – which may be a stimulant, a non-stimulant, or no medication at all – and send any prescription to your pharmacy. They may also decline to prescribe entirely and recommend a different path, such as further assessment or therapy. That judgment is theirs, not Klarity’s and not yours. Ongoing care happens through follow-up visits at around $59 each, on whatever schedule your prescriber sets; controlled-substance refills generally require regular check-ins.
Note that Klarity accepts no insurance at any step. Every visit is cash-pay, and medication costs are separate – you fill prescriptions at your own pharmacy and pay whatever your pharmacy charges. For the full federal and state picture on remote stimulant prescribing, see our guide to the 2026 telehealth stimulant rules.
Pricing: the cheapest entry point in our roster
Klarity’s pricing is simple because there is no membership to decode. You pay per visit, period.
| Service | Cost | Notes |
|---|---|---|
| Initial ADHD evaluation | $100 – $150 | Varies by provider; each clinician sets their own fee |
| Follow-up visit | ~$59 | Ongoing medication management and check-ins |
| Subscription / membership | None | Pay per visit only; no recurring platform fee |
| Insurance | Not accepted | Cash-pay only; medication billed separately by your pharmacy |
A $100 to $150 evaluation with ~$59 follow-ups is the lowest entry cost in our ADHD roster, and the absence of a subscription means you are never paying for months you do not use. The trade-off is that cash-pay-only pricing makes Klarity a poor fit if you have good mental health coverage – an in-network psychiatrist could cost you a fraction of this out of pocket, just usually with a longer wait.
Reputation and complaints: the trust question
This category demands more scrutiny than most of telehealth, so here are the actual numbers as of June 2026.
| Source | Rating | Volume |
|---|---|---|
| Trustpilot | 4.5 / 5 | ~503 reviews |
| Reviews.io | 4.96 / 5 | 1,373 reviews |
Those are the best consumer ratings of any provider in our ADHD roster. They are not unblemished: BBB complaints against Klarity cluster around three themes – missed-appointment fees, refund refusals, and provider no-shows. The first two are policy friction; the third is the marketplace model’s weak spot showing, since Klarity coordinates but does not employ the clinicians who occasionally fail to show up. If you book, read the cancellation terms for your specific provider before paying.
On the legal record, we checked specifically: we found no Department of Justice, FTC, or state attorney general action against Klarity Health. That check matters because of where this category has been. Done, another cash-pay ADHD platform, operated a centralized subscription model whose founders were convicted in November 2025 over a scheme involving prescribing quotas and auto-refills. Klarity’s structure is meaningfully different – there is no central medical group setting prescription targets, no auto-refill subscription, and each independent provider makes their own clinical decisions and is free to say no. That structural difference does not make any platform immune to bad actors, but it removes the specific mechanism that got Done’s leadership prosecuted, and Klarity’s record to date is clean.
Who Klarity is best for
Klarity makes the most sense if you are uninsured or your insurance excludes mental health care, you want a prompt, professionally conducted ADHD evaluation without a months-long waitlist, and you are price-sensitive. The per-visit model also suits people who dislike subscriptions: you pay when you are seen and owe nothing in between. And if choosing your own clinician matters to you – rather than being assigned whoever is available – the marketplace format is genuinely the best version of that in our roster.
Who should look elsewhere
If you have decent insurance coverage, Klarity’s cash-pay-only model is hard to justify; an in-network provider will almost certainly cost less over a year of care. If you want one accountable medical group – a single organization with consistent protocols, unified records, and a support team that owns your whole experience – a marketplace of independent clinicians is structurally not that, and the provider no-show complaints are the cost of that looseness. And if you are hoping a platform will commit to a particular medication outcome in advance, no legitimate provider will, Klarity included. To weigh these trade-offs against the rest of the field, compare ADHD telehealth providers side by side.
Bottom line: at 8.8/10, Klarity earns its #4 ranking with the strongest consumer ratings and lowest evaluation cost we tracked, a clean legal record in a category that has earned skepticism, and an honest model – independent clinicians making independent decisions – whose main weakness is the variability that independence brings.